Golden Broom LLC
Last Updated: August 14, 2025
Welcome to Golden Broom LLC’s website. By accessing or using our website and services, you
agree to the following Terms and Conditions. Please read them carefully before booking or using
our services.
1. Services
Golden Broom LLC provides residential cleaning services as described on our website. Specific services, pricing, and scheduling may vary based on customer needs and location.
2. Appointments and Scheduling
- Clients must schedule appointments in advance.
- Please provide accurate details regarding your home’s size, condition, and any special cleaning needs.
- Arrival times are approximate. While we make every effort to arrive on time, factors such as traffic or prior jobs may cause slight delays.
3. Cancellations and Rescheduling
- Cancellations or reschedules must be made at least 24 hours in advance.
- Cancellations made less than 24 hours before the scheduled service may be subject to a cancellation fee.
- If we arrive and are unable to access the property, the service will be considered canceled and may be subject to a full-service charge.
4. Payments
- Payment is due at the time of service unless otherwise agreed upon.
- We accept cash and checks.
- Late payments may result in additional fees.
5. Client Responsibilities
- Clients are responsible for securing valuables and fragile items prior to cleaning.
- Golden Broom LLC is not liable for damage to items that were not properly secured or were pre-existing in poor condition.
- If pets are present, clients must ensure they are secured for the safety of both the pets and our staff.
6. Satisfaction Guarantee
- If you are not satisfied with our cleaning service, please notify us within 24 hours.
- We will make reasonable efforts to correct the issue at no additional charge.
- Refunds are not guaranteed but may be offered at Golden Broom LLC’s discretion.
7. Liability
- We are not responsible for damages due to faulty fixtures, improper installation of appliances, or normal wear and tear.
- Our liability is limited to the cost of the service provided.
8. Website Use
- The content on our website (text, images, logos, etc.) is the property of Golden Broom LLC and may not be copied, distributed, or used without our permission.
- We may provide links to third-party sites. Golden Broom LLC is not responsible for the content or policies of external websites.
9. Privacy Policy
We respect your privacy. Personal information collected through our website or services will only be used to provide cleaning services and will not be sold or shared with third parties.
10. Changes to Terms
Golden Broom LLC reserves the right to update these Terms and Conditions at any time. Updates will be posted on this page with the revised date. Continued use of our services indicates acceptance of any changes.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Golden Broom LLC
265 German Oak Dr
Cordova, TN 38018
📞 901-412-0090
📧 [email protected]